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Course Skill Level:

Foundational

Course Duration:

1 day/s

  • Course Delivery Format:

    Live, instructor-led.

  • Course Category:

    Leadership

  • Course Code:

    NWD21CS21M09

Who should attend & recommended skills:

Experienced managers

Who should attend & recommended skills

  • Those in any level of management seeking to increase their management skills for improved performance of their employees
  • Management: Basic (1+ years’ experience)

About this course

Understanding the changing workforce, needs and desires of the different age groups, skills and abilities of each sub-set, and managing for performance.

Skills acquired & topics covered

  • Age, the different needs and satisfiers
  • Race, changing demographics and growth in the U.S.
  • Gender, the rising tide of women in education and work
  • Disabilities, higher education, and numbers
  • Sexual Orientation, important or not
  • Religion: the U.S. vs. the rest of the world

Course breakdown / modules