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|Certification: ITIL® 4 Managing Professional Duration: 5 Days Delivery Method: Classroom/Virtual Classroom||Accreditor: PeopleCert on behalf of AXELOS Available Languages: English|
The ITIL® 4 Managing Professional Transition module is a bridge course that enables the ITIL v3 professionals to easily transition across to ITIL 4 certification scheme. The ITIL 4 Managing Professional Transition module is designed to enable ITIL Experts or professionals with 17 credits to gain the designation of ITIL 4 Managing Professional through one course and one exam.
The purpose of the ITIL 4 Managing Professional Transition module is to provide candidates with an understanding of the:
The training for ITIL 4 MP Transition module is targeted towards all practitioners with significant experience in IT service management and who wish to develop their knowledge and application skills for ITIL 4.
For taking the ITIL 4 Managing Professional Transition exam, a candidate must hold the ITIL Expert certificate or a minimum of 17 credits from the ITIL v3 Foundation and Intermediate/Practitioner modules. ITIL 4 Foundation can be accepted to replace ITIL v3 Foundation, plus 15 credits from ITIL Intermediate/Practitioner modules.
The learning objectives of the course are based on the following learning outcomes of the Managing Professional Transition exam specification:
Understand how high velocity IT relates to:
Identify the scope of control and within this
For taking the ITIL 4 MP Transition exam, a candidate must hold the ITIL Expert certificate or a minimum of 17 credits from the ITIL v3 Foundation and Intermediate/Practitioner modules.
The Managing Professional Transition course includes the following course components:
|Day 1||Day 2||Day 3||Day 4||Day 5|
|Course Introduction||Part 2: ITIL 4 Create, Deliver and Support (Contd.)||Part 3: ITIL 4 Drive Stakeholder Value (Contd.)||Part 4: ITIL 4 High Velocity IT (Contd.)||Part 5: ITIL 4 Direct, Plan and Improve (Contd.)|
|Part 1: ITIL 4 Foundation||Part 3: ITIL 4 Drive Stakeholder Value||Part 4: ITIL 4 High Velocity IT||Part 5: ITIL 4 Direct, Plan and Improve||Self Study|
|Part 2: ITIL 4 Create, Deliver and Support||Exam|
Part 1: ITIL 4 Foundation
Part 2: Create, Deliver and Support
Part 3: Drive Stakeholder Value
Part 4: High Velocity IT
Part 5: Direct, Plan and Improve
|Delivery||Online and Paper-based|
|Proctoring||Live or Web-proctored|
|Duration||90 minutes (candidates taking exam in a language that is not their native, may be awarded 25% extra time)|
|# of questions||40 simple multiple choice (1 mark per question) 23 questions at Bloom’s Level 2 17 questions at Bloom’s Level 3|
|Pass Grade||70% or higher (28 correct answers)|
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