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Course Information
Certification: ITIL® 4 Digital and IT Strategy Duration: 3 Days Domain: IT Service Management Delivery Method: Classroom/Virtual Classroom | Accreditor: PeopleCert Available Languages: English Purchase Options: Pay per Use and Subscription |
Course Description:
The ITIL® 4 Leader: Digital and IT Strategy (DITS) is one of the two modules in the ITIL 4 Strategic Leader (SL) certification scheme. The other module in the SL designation is the ITIL® 4 Strategist: Direct, Plan & Improve. Accredited training for the ITIL 4 Strategic Leader modules is mandatory to enable full understanding of the core material.
The ITIL ® 4 Digital and IT Strategy certification focuses on enabling business success through the creation of digital and IT strategies. The IT and Digital Strategy certification adds a new perspective to the ITIL suite and elevates the discussion around ITIL concepts to a strategic level among business leaders and aspiring leaders.
The ITIL® 4 Digital and IT Strategy is a 3-days course based on the ITIL® 4 Digital and IT Strategy exam specification from AXELOS. With the help of ITIL® 4 concepts and terminology, exercises, and examples included in the course, you will acquire relevant knowledge to pass the certification exam. The core learning material in the course is supported by interactive case case study and discussions and activities.
Audience:
The target audience for ITIL 4 Digital and IT Strategy includes, but are not limited to, the following:
ITIL 4 Digital and IT Strategy will help strategy and digital transformation consultants (internal and external) demonstrate how IT strategy differs from digital strategy, provide guidance for integrating digital and IT strategies and promote the importance of a successful digital strategy on business success.
Learning Objectives:
The ITIL ® 4 Digital and IT Strategy course covers the content in relation to the following learning outcomes of the exam specification for ITIL ® 4 Digital and IT Strategy:
Prerequisites:
For taking the ITIL® 4 Digital and IT Strategy certification, the following prerequisites are applicable:
Course Materials:
The ITIL® 4 Digital and IT Strategy “Pro” course includes the following course components:
The ITIL® 4 Digital and IT Strategy “Select” course includes the following course components:
The ITIL® 4 Digital and IT Strategy “SSG” course includes the following course components:
Self-Study Guide
Course Agenda:
Day 1 | Day 2 | Day 3 |
Course Introduction | Module 4: Where Are We Now? | Assignment 3: Strategy Planning and Communication |
Module 1: Key Concepts of Digital and IT Strategy | Module 5: How Do We Get There? (Strategic Planning) | Module 8: Did We Get There? (Measuring Strategy) |
Module 2: Strategy and the Service Value System | Module 6: How Do We Get There? (Strategic Approaches) | Module 9: How Do We Keep the Momentum Going? |
Module 3: What is Vision | Assignment 2: Strategic Approaches for Digital Organizations | Assignment 4: Digital Strategy in VUCA Environment |
Assignment 1: Digital Positioning | Module 7: Take Action (Managing Strategic Initiatives) | Module 10: Managing Innovation and Emerging Technologies |
Module 4: Where Are We Now? | Module 11: Managing Strategic Risk | |
Information regarding MCQ exam, retaking practical assignment, other questions |
Course Outline:
Course Introduction
Module 1: Key Concepts of Digital and IT Strategy
Module 2: Strategy and the Service Value System
Module 3: What is Vision?
Module 4: Where Are We Now?
Module 5: How Do We Get There (Strategic Planning)
Module 6: How Do We Get There (Strategic Approaches)
Module 7: Take Action (Managing Strategic Initiatives)
Module 8: Did We Get There? (Measuring Strategy)
Module 9: How Do We Keep The Momentum Going
Module 10: Managing Innovation and Emerging Technologies
Module 11: Managing Strategic Risk
Exam Information
For the ITIL ® 4 Digital and IT Strategy certification, there are two forms of assessment:
ITIL® 4 Digital and IT Strategy includes four case study assignments that are covered and graded in the training session. The MCQ exam is taken subsequent to the training course. A candidate must successfully pass both the case study assignments and the MCQ Exam to achieve the certification.
MCQ Exam Facts
Delivery | Online and Paper-based |
Format | Closed book |
Proctoring | Live or Web-proctored |
Duration | 60 minutes (candidates taking exam in a language that is not their native, may be awarded 25% extra time) |
# of questions | 30 simple multiple choice (1 mark per question) Bloom’s Level 2 and 3 |
Pass Grade | 70% or higher (21 correct answers) |
Exam Prerequisites
For taking the ITIL® 4 Digital and IT Strategy certification, the following prerequisites are applicable:
Relevant trademarks
ITIL is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.