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Course Skill Level:

Intermediate to Advanced

Course Duration:

1 day/s

  • Course Delivery Format:

    Live, instructor-led.

  • Course Category:


  • Course Code:


Who should attend & recommended skills:

Managers & executives

Who should attend & recommended skills

  • Managers and executives with leadership roles with in their organizations would benefit from this course
  • There are no specific skills/experience needed for this course

About this course

This course will emphasize the critical role that the “human relation” side of management plays in planning, execution and control of any project effort. True leadership is one of the most important characteristics in successfully executing projects. We will discuss how to build on your management expertise to enhance your success as a leader and improve your performance through emotional intelligence. This course is highly interactive and adaptive to class interests and needs. Workshops, exercises and discussions are combined with course content to deliver knowledge that can be applied immediately by class participants.

Skills acquired & topics covered

  • Why both management and leadership matter to you
  • Gain insight into the power and influence positions in effective leadership
  • Your personal leadership style and when to adopt a new style
  • Adaptive leadership in relation to a project environment
  • Define emotional intelligence and hijacking
  • The link between emotional intelligence and leadership and crisis management
  • What you can do to improve your leadership capabilities

Course breakdown / modules

  • Assess your own leadership styles
    • Overview of Emotional Intelligence (EI)
    • Areas that make up your EI

  • The impact of emotions on behaviors of others
  • Emotional hijacking and how to avoid it
  • The science of emotional hijacking

  • Self-talk and voices
  • Assess your own M.O.
  • Emotional triggers and what to look-out for