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Course Skill Level:


Course Duration:

0.5 day/s

  • Course Delivery Format:

    Live, instructor-led.

  • Course Category:


  • Course Code:


Who should attend & recommended skills:

Team managers

Who should attend & recommended skills

  • Team managers seeking to increase motivation, inspire higher levels of performance, and conduct a gap analysis
  • There are no specific skills/experience needed for this course

About this course

Learn to use assessments to motivate and inspire higher levels of performance, to conduct a gap analysis – where you are vs. where you want the team to be. Class size:12-14

Skills acquired & topics covered

  • Communication – Interpersonal and group
  • Being clear on the Vision
  • Achieving results
  • Intricacies of teamwork
  • Action orientation
  • Integrity as the glue that holds team together

Course breakdown / modules

  • BA Responsibilities
  • Communications
  • Information distribution
  • Communications styles
  • Documentation strategy

  • Levels of requirements on a project
  • Identifying needs vs. wants
  • Techniques for gathering requirements
  • Interviewing
  • Prototyping
  • Use Cases
  • Collaborative Workshops
  • Work Breakdown Structure
  • Business Process Analysis
  • Use Cases
  • Ranking requirements

  • Business Process Analysis
  • Business Process Improvements (BPI)
  • Business Process Reengineering (BPR)
  • Data Modeling
  • Fundamentals
  • Entity Relationship Diagrams

  • Testing strategy
  • Ensure project quality and quality of the product
  • Test scripts

  • Software/Product Requirements Outline
  • Use Case Template
  • Test Plan Template

  • Determine your own Communication Style
  • Interview a project sponsor
  • Develop Use Cases and a Use Case Diagram
  • Gather requirements while developing a Work Breakdown Structure
  • Create a Business Process model
  • Design and facilitate a Requirements-Gathering session
  • Develop a high-level Requirements Document
  • Develop an Entity Relationship Diagram
  • Create a Project Test Plan