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Course Skill Level:


Course Duration:

4 day/s

  • Course Delivery Format:

    Live, instructor-led.

  • Course Category:


  • Course Code:


Who should attend & recommended skills:

Business analysts, systems analysts, business architects, & project managers

Who should attend & recommended skills

  • New business analysts, systems analysts and business architects
  • Experienced business analysts looking to update their modeling skills or understanding the modeling skills required for the CBAP certification
  • Project managers who incorporate business analysis roles in their projects
  • There are no specific skills/experience needed for this course

About this course

The business analyst has become a pivotal role for information technology projects, responsible for bridging the gap between IT and the key business participants of any project. The business needs must be communicated in a way that supports business user validation as well as providing the foundation for the technical staff to design and build a successful solution. This class focuses on the many types of modeling techniques that are used by the business analyst in system development and provide hands-on experience for attendees to learn how to develop and interpret the models.

Skills acquired & topics covered

  • Overview of the Business Analyst role
  • Overview of the most common Solution Development Life Cycles (SDLC) and how the models relate
  • Fundamentals of Usage Models
  • Business Process Improvement and Process Models
  • Data Models
  • Technical Models (Architecture, Hardware, Security)
  • Overview of the Business Analyst role

Course breakdown / modules

  • User Profiles and User Groups
  • User Stories and User Storyboards
  • Use Case Diagrams and Descriptions
  • Prototyping
  • User Interface Design and Screen Navigation

  • Defining Business Rules, Events and Triggers
  • SIPOC Business Models
  • Context Models
  • Workflow Models (As-Is, SWOT Analysis, To-Be)
  • Flowcharts and Sequence Diagrams
  • State Machine Diagrams

  • Data Flow Diagrams
  • Data Dictionaries
  • Entity Relationship Diagrams
  • Data Transformation and Mapping
  • Metadata