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Microsoft® Office Outlook® 2019: Part 1

  • Course Code: msout 1
  • Course Dates: Contact us to schedule.
  • Course Category: Outlook Duration: 1 Days Audience: This course is intended for people who have a basic understanding of Microsoft® Windows® and need to know how to use Outlook as an email client to manage their email communications, calendar events, contact information, and other communication tasks.

Overview:

Email has become one of the most widely used methods of communication, whether for personal or business communications. In most organizations, large or small, email is the preferred form of communicating information amongst employees. As email grows in popularity and use, most organizations have found the need to implement a corporate mail management system such as Microsoft® Office Outlook® to handle the messages and meeting invitations sent among employees.

In this course, you will use Outlook to send, receive, and manage email messages, manage your contact information, schedule appointments and meetings, create tasks and notes for yourself, and customize the Outlook interface to suit your working style.

This course is the first in a series of two Microsoft® Office Outlook® 2019 courses. It will provide you with the basic skills you need to start using Outlook 2019 to manage your email communications, contact information, calendar events, tasks, and notes.

This course covers Microsoft Office Specialist Program exam objectives to help you prepare for the Outlook Associate (Office 365 and Office 2019): Exam MO-400 certification.

Course Objectives:

In this course, you will use Outlook to manage your email communications, including composing, reading, and responding to emails; schedule appointments and meetings; manage contact information; schedule tasks and create notes; customize message response options; and organize your mail.

You will:

  • Navigate Outlook to read and respond to email.
  • Use the Address Book and format and spell check new messages.
  • Attach files and insert illustrations to messages.
  • Customize read and response options.
  • Use flags, categories, and folders to organize messages.
  • Create and work with Contacts.
  • Create appointments and schedule meetings in Calendar.
  • Create and work with Tasks and Notes.

Target Student:

This course is intended for people who have a basic understanding of Microsoft® Windows® and need to know how to use Outlook as an email client to manage their email communications, calendar events, contact information, and other communication tasks.

Prerequisites:

To ensure your success, you will need to have end-user skills with any current version of Windows, including being able to start and close applications, navigate basic file structures, and manage files and folders. You can obtain this level of skills and knowledge by taking the following Logical Operations course:

  • Using Microsoft® Windows® 10

Lesson 1: Getting Started with Outlook 2019

 Topic A: Navigate the Outlook Interface

 Topic B: Work with Messages

 Topic C: Access Outlook Help

Lesson 2: Formatting Messages

 Topic A: Add Message Recipients

 Topic B: Check Spelling and Grammar

 Topic C: Format Message Content

Lesson 3: Working with Attachments and Illustrations

 Topic A: Attach Files and Items

 Topic B: Add Illustrations to Messages

 Topic C: Manage Automatic Message Content

Lesson 4: Customizing Message Options

 Topic A: Customize Reading Options

 Topic B: Track Messages

 Topic C: Recall and Resend Messages

Lesson 5: Organizing Messages

 Topic A: Mark Messages

 Topic B: Organize Messages Using Folders

Lesson 6: Managing Your Contacts

 Topic A: Create and Edit Contacts

 Topic B: View and Print Contacts

Lesson 7: Working with the Calendar

 Topic A: View the Calendar

 Topic B: Create Appointments

 Topic C: Schedule Meetings

 Topic D: Print the Calendar

Lesson 8: Working with Tasks and Notes

 Topic A: Create Tasks

 Topic B: Create Notes

Appendix A: Mapping Course Content to Outlook Associate (Office 365 and Office 2019): Exam MO-400

Appendix B: Microsoft® Office Outlook® 2019 Common Keyboard Shortcuts

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