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Wise judgment and effective decision-making have always been, and will always be, essential skills for leaders throughout all industry sectors. Today, leaders have access to massive amounts of information/data from a variety of sources. How can leaders leverage the abundance of information to make smarter decisions? How can leaders make confident decisions that will yield good outcomes?
The key to effective decision-making lies in our ability to identify and analyze options, research them, and define the best-possible solution. Having a proven process to work through can take the challenge out of problem solving and make decisions easier. This half-day program features interactive learning experiences that help leaders improve decision analysis and leadership effectiveness.
After attending this course, attendees should be able to:
This is a high-level list of topics covered in this course. Please see the detailed Agenda below
Participants will explore the meaning behind problem solving and decision-making. They will learn the essentials to defining a problem and making a effective decision and apply these concepts to a case study.
Participants will learn varying types of decision-making models, the difference between facts and information, and common decision-making traps.
Participants will review their pre-assignment, which will help them evaluate how they currently solve problems and make decisions.
We will review a three-phase model that can be applied to most problems. Participants will have an opportunity to apply the model to a case study.
We will review decision-making tools and creative thinking methods, including brainstorming and brainwriting.
Participants will learn successful elements for team problem solving and group decision making.
We will look at the second phase of the problem-solving model: making a decision.
Participants will learn how to complete the third phase of the problem-solving/decision-making model. Topics include planning and organizing a solution, completing a follow-up analysis, evaluating results, adapting, and celebrating success.
Participants will have an opportunity to complete a professional development decision-making action plan.