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Management Decision Making

  • Course Code: MgmtDecMak-ob
  • Course Dates: Contact us to schedule.
  • Course Category: Leadership Duration: 0.5 Days Audience: This course is designed for mid-senior level and above business leaders with complex decision-making responsibility as it applies to their role within and organization.

Course Snapshot

  • Course Length – 0.5 day
  • Target Audience: Mid-Senior Level – C-Suite Leadership Team
  • Hands-on Learning: Live Online/In-Person Training with Real Time Case Studies and Activities
  • Delivery Format: This course is available for live online and onsite private classroom presentation.
  • Customizable: This course may be tailored to target your specific training skills objectives, tools of choice and learning goals.

Course Summary

Wise judgment and effective decision-making have always been, and will always be, essential skills for leaders throughout all industry sectors. Today, leaders have access to massive amounts of information/data from a variety of sources. How can leaders leverage the abundance of information to make smarter decisions? How can leaders make confident decisions that will yield good outcomes?

The key to effective decision-making lies in our ability to identify and analyze options, research them, and define the best-possible solution. Having a proven process to work through can take the challenge out of problem solving and make decisions easier. This half-day program features interactive learning experiences that help leaders improve decision analysis and leadership effectiveness.


After attending this course, attendees should be able to:

  • Understand how biases and other obstacles in judgement can
    affect decisions
  • Apply problem-solving steps and tools, and avoid common
    decision-making mistakes
  • Analyze information to clearly describe problems and identify appropriate solutions
  • Think critically (and creatively) and be a contributing member of
    decision-making team
  • Incorporate structured decision-making techniques to enhance decision making
  • Create a plan for implementing, evaluating, and following up
    on decisions.

Topics Covered

This is a high-level list of topics covered in this course. Please see the detailed Agenda below

  • Definitions
  • Making Decisions
  • Current State Assessment vs. Desired State
  • Problem Solving Model
  • Decision Making Tools
  • Analysis and Selection
  • Planning and Organizing
  • Action Plan

Course Agenda


Participants will explore the meaning behind problem solving and decision-making. They will learn the essentials to defining a problem and making a effective decision and apply these concepts to a case study.


Participants will learn varying types of decision-making models, the difference between facts and information, and common decision-making traps.


Participants will review their pre-assignment, which will help them evaluate how they currently solve problems and make decisions.


We will review a three-phase model that can be applied to most problems. Participants will have an opportunity to apply the model to a case study.


We will review decision-making tools and creative thinking methods, including brainstorming and    brainwriting.


 Participants will learn successful elements for team problem solving and group decision making.


 We will look at the second phase of the problem-solving model: making a decision.


Participants will learn how to complete the third phase of the problem-solving/decision-making model. Topics include planning and organizing a solution, completing a follow-up analysis, evaluating results, adapting, and celebrating success.


Participants will have an opportunity to complete a professional development decision-making action plan.

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