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Listen to Learn

  • Course Code:
  • Course Dates: Contact us to schedule.
  • Course Category: Leadership Duration: 1/2 Days

Objective:  You can learn listening skills, learn how to empathize, and manage using true two- way communication with your employees

Items covered:

  • Interpreting the others dialogue
  • Choosing questions that result in different responses: probing, empathic inquiry, supportive, evaluative, etc.
  • How to use the “pause” for effect
  • Setting the right tone
  • Letting go of your control needs
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