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Jira Administration, 3 Days

  • Course Code: CyberSecurity - Jira Administration, 3 Days
  • Course Dates: Contact us to schedule.
  • Course Category: Security & Cybersecurity Duration: 3 Days Audience: New Jira Cloud administrators who administer Jira Software, Jira Service Desk, and/or Jira Core.

Course Snapshot 

  • Duration: 3 days 
  • Skill-level:   
  • Targeted Audience: New Jira Cloud administrators who administer Jira Software, Jira Service Desk, and/or Jira Core. 
  • Hands-on Learning: In the Jira Server course, you learn the most important tasks to set up a new Jira instance (Jira Software, Jira Core or Jira Service Desk). The course is structured around a case study where an organization creates a set of configurations and schemes to apply to new projects and existing in progress projects. 
  • Delivery Format: This course is available for onsite private classroom presentation. 
  • Customizable: This course may be tailored to target your specific training skills objectives, tools of choice and learning goals. 


  • After attending this course, attendees should be able to: 
  • Configure system settings 
  • Set up users and groups 
  • Configure global permissions 
  • Create and configure projects 
  • Create issue types 
  • Update workflows 
  • Edit fields and screens 
  • Configure project permissions and roles 
  • Configure Jira 
  • Ask stakeholders the right questions to extract the business requirements 
  • Map business requirements to Jira configurations 
  • Create issue types, fields, and screens to make it easy for your teams to get their work done 
  • Customize workflows to match how your teams work 
  • Configure who can manage sprints and administer boards 
  • Create a set of standard schemes and configurations to use for new and existing projects 
  • Establish Jira administration best practices 
  • Be a Jira Superhero! 

Audience & Prerequisites 

New Jira Server administrators who administer Jira Software, Jira Service Desk, and/or Jira Core 

Pre-Requisites:  Students should have familiar with  

  • Jira Essentials or equivalent experience using Jira; you should have a basic understanding of projects, issues, issue types, and workflow 
  • You should know the basics of using the Jira applications you have: Jira Software, Jira Service Desk, and/or Jira Core 
  • Jira Essentials or Jira Essentials with Agile Mindset 

Course Agenda / Topics 

  • System settings 
  • User and group management 
  • Configuring global permissions 
  • Project creation and configuration 
  • Project permissions and roles 
  • Introduction to issue types, workflows, fields and screens 
  • Introduction to schemes 
  • Mapping your business requirements into Jira 
  • Configuring issue types, fields, screens and their associated schemes 
  • Customizing workflows with conditions, validators, and post functions 
  • Configuring board and sprint permissions 
  • Applying configurations to new and existing projects 
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