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|Certification: ITIL® 4 Specialist: High-Velocity IT Duration: 4 Days Delivery Method: Classroom/Virtual Classroom||Accreditor: PeopleCert on behalf of AXELOS Available Languages: English|
The ITIL® 4 Specialist: High-Velocity IT course is based on the ITIL® 4 Specialist: High-Velocity IT candidate syllabus from AXELOS. The course addresses the specifics of digital transformation and helps organizations to evolve towards a convergence of business and technology, or to establish a new digital organization. With the help of ITIL® 4 concepts and terminology, activities, exercises, and examples included in the course, you will acquire relevant knowledge to pass the ITIL® 4 Specialist: High-Velocity IT certification exam.
The ITIL® 4 Specialist: High-Velocity IT course is designed to enable practitioners to explore the ways in which digital organizations and digital operating models function in high-velocity environments. It will help aspiring organizations to operate in a similar way to successful digitally-native organizations. The course includes the use of working practices such as Agile and Lean, and technical practices and technologies such as Cloud, Automation, and Automatic Testing. The focus of these practices and technologies is on the rapid delivery of products and services to obtain maximum value.
It is aimed at IT and service management practitioners who work in organizations that are becoming more digitally enabled. It will help those who are familiar with traditional IT and service management concepts to discuss ‘digital’ confidently, develop practical competencies, and integrate new concepts, techniques, and technologies into their ways of working.
At the end of this course, participants will be able to:
Required: ITIL® 4 Foundation Certificate
The ITIL® 4 Specialist: High-Velocity IT course includes the following course components:
|Module 1 – Course Introduction||Module 6 – High-Velocity IT Culture||Module 11 – Techniques for Valuable Investments||Module 15 – Techniques for Assured Conformance|
|Module 2 – Introduction to High-Velocity IT||Module 7 – Supporting Models and Concepts for Purpose||Module 12 – Techniques for Fast Developments||Mock Exam|
|Module 3 – High-Velocity IT Approaches||Module 8 – Supporting Models and Concepts for People||Module 13 – Techniques for Resilient Operations||Final Exam (Optional)|
|Module 4 – High-Velocity IT Operating Models||Module 9 – Supporting Models and Concepts for Process||Module 14 – Techniques for Co-created Value|
|Module 5 – ITIL Building Blocks for High-Velocity IT||Module 10 – High-Velocity IT Objectives and Techniques|
Module 1: Course Introduction
Module 2: Introduction to High-Velocity IT
Module 3: High-Velocity IT Approaches
Module 4: High-Velocity IT Operating Models
Module 5: ITIL Building Blocks for High-Velocity IT
Module 6: High-Velocity IT Culture
Module 7: Supporting Models and Concepts for Purpose
Module 8: Supporting Models and Concepts for People
Module 9: Supporting Models and Concepts for Progress
Module 10: High-Velocity IT Objectives and Techniques
Module 11: Techniques for Valuable Investments
Module 12: Techniques for Fast Developments
Module 13: Techniques for Resilient Operations
Module 14: Techniques for Co-created Value
Module 15: Techniques for Assured Conformance
|Delivery||Online (Web based) or paper based|
|Proctoring||Live or Web-proctored|
|Duration||90 minutes (candidates taking exam in a language that is not their native, may be awarded 25% extra time)|
|# of questions||40, simple multiple choice (1 mark per question)|
|Pass Grade||70% (28 marks out of 40)|
ITIL® is a registered trade mark of AXELOS Limited, used under permission of AXELOS Limited. All rights reserved.