Who should attend & recommended skills
- Managers, supervisors, and anyone in leadership roles
- There are no specific skills/experience needed for this course
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Who should attend & recommended skills:
Managers, supervisors, & leaders
Resolving conflict using Alternative Dispute Resolution (ADR) Methodology is the lowest level of resolution requiring the willingness of both parties to wan to resolve their differences. This six-step process can accelerate a “win-win” outcome. It is an alternative to engagement of the Federal Complaint Process. Class size:16-26